Quality Policy

HEMEX AG is committed to delivering effective and high-quality services that support its clients in developing innovative products for patients. HEMEX prioritizes transparency, swift communication, and expert guidance, ensuring that every client receives informed support to achieve their goals efficiently.

To uphold this commitment, the HEMEX’s quality policy includes:

 

  1. Ensuring strict compliance with relevant national and international regulations, following the latest industry according to the state-of-the-art in the health care industry.
  2. Treating health, safety, and environmental protection as an integral part of our strategy
  3. Delivering high-quality services tailored to meet the evolving needs of clients and the industry.
  4. Managing records, documentation, and data in accordance with applicable regulations while maintaining processes to escalate issues and ensure product integrity, as well as patient safety.
  5. Overseeing third-party partners, ensuring they meet quality and compliance expectations.
  6. Continuously improving the Quality Management System (QMS) to enhance compliance, customer satisfaction, and operational excellence.

 

This policy is embedded in HEMEX’s culture of continuous improvement, with regular monitoring and refinement of processes to maintain the highest quality standards.

Reference Number: Q9002 / Version 6.0